About Us


learn about homelessness

make a difference

Our mission is preventing and ending homelessness in our community through permanent housing and support.

Homeward Bound has been using the Housing First model since 2006 and has housed more than 2,300 people with an 92% retention rate. A key ingredient in our success are the supportive services that accompany housing. The key to keeping people in housing is trained, compassionate, and nonjudgmental staff who care about the people we serve. Our case managers are trained in diversion, harm reduction, motivational interviewing, and Homeward Bound’s own case management standards of excellence.

Our Values

We believe in the absolute value and worth of every single human being.

We believe that housing is a basic human right, integral to self-worth and dignity.

We believe that homelessness is a solvable problem.

We believe that all services should be offered with respect and empathy, in the spirit of hope and recovery.

Our Story

Homeward Bound began in 1988 as Hospitality House, opening its doors to serve the growing homeless population through long-term emergency shelter. In 2006, Hospitality House became Homeward Bound of WNC, and shifted its focus from managing homelessness with shelter to ending homelessness with permanent housing, utilizing the best practice model of Housing First.

We’re the community leader in best practices to end homelessness, and have been using the Housing First model since 2006. Housing First is a homeless assistance approach that prioritizes providing permanent housing to people experiencing homelessness. This approach is guided by the belief that people need basic necessities like food and a place to live before attending to anything less critical, such as getting a job, budgeting properly, or attending to substance use issues.

Learn more about Homeward Bound 

Award-winning Director Katie Damien’s film, Housing is Healthcare, depicts Homeward Bound’s clients and their case mangers who help them out of homelessness and into their own housing.

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