In need of housing? The process starts at the AHOPE Day Center, where you will meet with Homeward Bound staff to begin a discussion of the type and urgency of assistance needed. AHOPE also provides showers, mail receipt, phone service, and a place to rest, have a cup of coffee, and store personal belongings until housing is established.
AHOPE Day Center
Hours of operation: Monday, Tuesday, Thursday, Friday | 8:00 am to 1:00 pm
Wednesday | 8:00 am to 11:00 am
19 North Ann Street
Asheville, North Carolina 28801
Notice: AHOPE’s main landline phone is temporarily unavailable due to a technical issue. We apologize for the inconvenience and are working to restore service as quickly as possible. If you are in need of assistance, we encourage you to visit the AHOPE Day Center in-person.
Basic Services
Monday–Friday | 8:00 a.m. – 11:00 a.m.
During Basic Services hours, anyone experiencing homelessness can access basic essential resources, including:
- Showers
- Breakfast, snacks, and coffee
- Water fountain
- Restrooms
- Mail receipt
- Lockers for personal belongings
- Phone service
- Wi-Fi & cell phone charging station
Targeted Case Management & Housing Assistance
Monday, Tuesday, Thursday & Friday | 11:00 a.m. – 1:00 p.m.
During these hours, our team provides one-on-one support focused on helping individuals move toward housing and stability. Services include:
- Assistance obtaining identification documents
- Housing applications and housing search support
- Employment-related documentation
- Connections to community resources
- Individualized housing and stability planning
- Educational workshops and learning sessions
While our focus during this time is individualized case management, anyone experiencing an urgent need for basic services will continue to receive assistance.
Services from Community Partners
Throughout the week, AHOPE offers additional on-site resources through trusted community partners. Depending on the day and provider availability, services may include:
- Primary healthcare
- Mental health services
- Substance use treatment and recovery support
- Domestic violence support
- Veterans services
- Legal assistance
- Employment and workforce resources
- Seasonal services, including flu vaccines and outreach events
- Veterinary care for pets
Unable to visit AHOPE? Street Outreach Services
Our Outreach services are designed for unhoused individuals within Buncombe County who cannot regularly access AHOPE or other service agencies due to barriers such as transportation, bus line access, mental health, trust, etc.
Outreach Staff
Trisha Ecklund, Outreach Program Manager
(828) 768-2670 | trisha@homewardboundwnc.org
Nicole Gibbs, Outreach Case Manager
(828) 412-1874 | nicoleg@homewardboundwnc.org
Zac Forsythe, Outreach Case Manager
(828) – 708 – 3305
