“I’m proud of you”

Transitioning from incarceration to the community is riddled with barriers. A prior conviction can severely limit or cut off a person’s access to employment, civic rights, loans, public benefits, and, of course, housing. In fact, a 2024 study found that 1 in 4 people who were released from North Carolina prisons were released into unsheltered homelessness — not to temporary housing, a shelter, or a treatment program — but right onto the streets[i]. 64-year-old Jenna knows this experience all too well.

Jenna did not have a place to live when she was released from prison. She was estranged from her two sons, and both of her parents had passed away while she was in prison. Thankfully, Jenna was given the opportunity to move to Asheville and live at ABCCM’s Transformation Village, a transitional housing shelter.

Jenna, who is independent and driven, was quickly able to meet her goals once she had shelter. Three days in, she had a job. Three months in, she had a car. Three and a half months later, Jenna found and moved into her own apartment.

Unfortunately, Jenna lost the housing she had worked so hard to find when Hurricane Helene destroyed her apartment. Jenna was now competing to find a new home along with thousands of other people in WNC whose homes were damaged or destroyed. However, Jenna’s prior conviction made it almost impossible. She and her dog, Daisy, lived in a hotel until the cost was too much to maintain. She tried to receive FEMA assistance with no luck. Then, Jenna suffered another major setback: a head-on collision that totaled her car and currently impacts her physical abilities.

“It was just downhill from there,” says Jenna. “I couldn’t take care of us, so we started living outside. That’s a horrible life.”

Nicole, one of Homeward Bound’s Street Outreach Case Managers, saw Jenna with a backpack and her dog, Daisy, and approached her, asking if she was experiencing homelessness. Nicole asked Jenna if she knew about Homeward Bound’s Rapid Rehousing program, which was recently expanded to help rehouse Buncombe County residents who lost their housing due to Helene. For Jenna, this support seemed out of reach because of her conviction.

“I filled out the application with Nicole, and I told her, ‘They’re not going to let me have it because of my past.’ Nicole said, ‘This has nothing to do with that.’ I said, ‘They’re not going to care? I can’t get an apartment, and nobody will rent to me. It was a block everywhere I went. The only way I got the first apartment was through an individual person. I could talk to them. These days everything is through corporations. You can’t explain to people ‘this happened all these years ago.” It’s not personal anymore. I had the money to live somewhere. I just couldn’t get in.”

Homeward Bound believes in the stability of housing, and so she was approved for short-term rental assistance and support through our Rapid Rehousing program.

Today, Jenna and Daisy have lived in their apartment for over four months.

“This program has saved us, and if it wasn’t for Daisy, I don’t know. If I hadn’t had her out there going through all of this, I don’t know what I’d have done. Then along came Nicole and Lindsey [her Housing Case Manager], and they got to us and got us here. I was at the end of my ropes. I just couldn’t do it anymore, living afraid like that. I’m not a lazy person; I am very independent and strong-willed, and I have always done for myself. But this has given me the opportunity to not have to stress over where I’m going to stay, or if I’ll have something to feed Daisy.”

Jenna is still recovering from her car accident, which makes it hard to walk or even lift her head. She works remotely as an accountant and says the pay is “nothing major, but it keeps me to where I can live life and pay my bills.”

“There’s no way I could have done it myself, no matter how many little jobs I had. It’s just hard to get going. And when people won’t give you an opportunity, and you have to go down other avenues, that just makes it harder. I can see why there are a lot of people who go back to prison[ii]…There are not enough programs for women coming out of prison, other than straight into a rehab, when they really just want to live.”

Jenna and I talked about how she spent her recent holidays, which she says were nice. She made a Thanksgiving dinner for her friends and neighbors, and had her first Christmas tree. She’s also reconciling her relationship with her oldest son, who has a family of his own. He sends her photos of her three grandsons, whom she hopes to meet one day. But one thing she holds onto was a conversation they had when she told him about all the things she’s gone through and how far she’s made it, through her own efforts and with housing and support.

“My son told me, right before Christmas — and I never thought I’d hear him ever say these words — he said, ‘I’m proud of you.’ He said, ‘You don’t ask for nothing, you got here doing what you need to do.’ And that was worth it all. That was worth it all.”


[i] The Council of State Governments Justice Center. “Home After Incarceration: A Reentry Housing System Assessment in North Carolina” (2025)

[ii] Council on Criminal Justice. “Recidivism Rates: What You Need to Know” New National Recidivism Report


Jenna and Daisy

In Memory of Nicholas

Homeward Bound is deeply saddened by the loss of our dear friend and colleague, Nicholas Poulos. Nicholas was a dedicated and passionate advocate for our mission to end homelessness in our community through housing and support. During his nearly 3 years as our Rapid Rehousing Case Manager, he helped countless individuals exit homelessness, find stability in a new home, and build the tools needed to navigate barriers and pursue new opportunities.

Nicholas was also an active participant in our local Continuum of Care, the collaborative responsible for developing and implementing strategies to address homelessness in Buncombe County. He approached this work not simply as a job, but as a reflection of who he was—deeply committed, compassionate, and driven by a belief in community. Nicholas leaves behind a lasting legacy and a culture rooted in collaboration, care, and the shared work of building community together.

“I slept and dreamed that life was joy. I awoke and found that life was but service. I served and discovered that service was joy.” -Rabindranath Tagore

Our hearts are with Nicholas’s family and friends. We would welcome the opportunity to connect about his impact and the memorial fund created to honor his memory.

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“Nicholas really embodied who we are as an organization. His life reflected our values  – everyone has the right to housing, everyone deserves to be treated with dignity, respect, empathy, and holding hope for our clients. These things were just who Nicholas was, he was a fierce advocate for his clients and went above and beyond to offer them the support they needed to create stability.

So when I think of Nicholas and his time at Homeward Bound, I simply see him as the walking, talking embodiment of our work that he lived both on the clock and in his personal life. His teammates knew they could count on him to show up. Whether that was helping another case manager with cleaning a client unit, picking up donations, or just being willing to carry the heavy box up the steps to their office, Nicholas was servant-hearted and joyful to help.

He had so much pride in his work as a Rapid Rehousing Case Manager at Homeward Bound, maybe more than I’ve seen in my 10 years at HB. I feel honored that I have been able to work alongside and become a better advocate for our work through his example.”
Jenny Moffatt, Housing Services Director
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The Nicholas Poulos Fund for Rapid Rehousing

With blessings from his family, we have established the Nicholas Poulos Fund for Rapid Rehousing to honor Nicholas’ commitment to serving our community’s most vulnerable neighbors. This fund supports Homeward Bound’s Rapid Rehousing program and the people Nicholas served as a Case Manager at our organization.

Creating Community

Nicholas is featured in the short film, Creating Community, alongside his Rapid Rehousing client Jonathan. The relationships that case managers build with their clients create community.

 “I’ve seen a lot of just gratitude and love from Jonathan, and that he has this apartment that he can call home, and he’s grateful because he’s been through that adversity and gotten to this point in his life that he can think more about making music and having some quiet to write poetry.” – Nicholas


“I’ve recentered myself”

Tana is a strong and motivated individual who has felt like an adult since she was 11 years old. She is a survivor of domestic violence, forced institutionalization, homelessness, and other traumatic experiences—many of which were caused by people who were supposed to love and support her. Without consistent, early support systems, Tana faced ongoing barriers to housing, education, and stability. Her story reveals how intergenerational domestic violence and poverty play in the lives of many women and families experiencing homelessness.

Tana moved to Asheville with her mother and siblings in an effort to get as far away as possible from her violent and abusive father. At the time, the family was already living in a domestic violence shelter. When her parents’ divorce was finalized, the court determined that they needed to move at least four states away from her father for their safety.

Starting over in an unfamiliar place was restrictive and overwhelming, but Tana focused on school and supporting her family. Her mother worked and attended massage school while Tana took on summer internships and part-time jobs to contribute to rent. Eventually, she graduated from high school and was accepted into a college in Central Florida, achievements she says were hard to earn.

At 19, Tana began pursuing an associate’s degree in arts and science. However, after her first year, she lacked the financial resources to continue a second semester. During this time, she was living with a partner, someone she loved, who became abusive.

“As a child of domestic violence, it’s like I brought that over into my relationships,” says Tana. “It was normal.”

Tana’s first experience sleeping outside began when her partner would kick her out, leaving her to sleep in her car parked outside their home. Because his name was the only one on the lease, Tana had little control over her living situation. Her last remaining support system was her paternal grandparents, though they often sided with Tana’s father since the divorce. Nonetheless, Tana needed a place to stay and moved in with them. This is where things became increasingly unstable.

Tana’s paternal grandparents were deeply involved in a cult and its harmful practices, creating a fearful environment. One night, after reaching her breaking point, the police were called. Despite her attempts to explain what was happening, the police assumed that Tana was lying and involuntarily committed her to a mental health institution. This experience was devastating for Tana. For 20 days, Tana pleaded for someone to believe her as she learned she was at risk of being placed under conservatorship by a judge. Eventually, a staff member listened, believed her, and helped secure her release.

By that point, she wanted nothing to do with her grandparents and was unable to move back in with her mother. With no remaining support system to rely on, Tana became homeless. Over the next decade, she struggled with post-traumatic stress disorder and deep trust issues. Unfortunately, Tana experienced another traumatic experience when she attempted to reconnect with her father in hopes of having a place to stay. As a result, she fell into a downward spiral and developed an addiction to cope with the pain of her past.

Living on the streets in Asheville was extremely difficult. Tana stayed in abandoned buildings, in the woods, and with friends whenever possible. Over the years, she held jobs while homeless, including work as a certified nursing assistant and with a local city department. Despite her efforts, housing remained out of reach. Rent prices were unaffordable, and even motel rooms were often inaccessible due to policies that made it difficult for people with in-state IDs to book. Carrying everything she owned from place to place took a toll on her body and well-being.

“I can’t tell you the number of times that I had strap burns and backpack rub all against me just because I was trying to keep onto the few things that I had left.”

Tana

While experiencing homelessness in Asheville, Tana began visiting the AHOPE Day Center. There, she met AHOPE Program Manager Kris, who became a reliable and encouraging source of support. Through AHOPE, Tana was able to receive her mail, regain important legal documents, and access essentials like coffee, food, and showers. For the first time in a long while, Tana could see a real opportunity for stability and healing. In the summer of 2025, she received life-changing news: an apartment was ready for her at Homeward Bound’s Compass Point Village.

“This is the first time I’ve been on a lease,” shares Tana, reflecting on how difficult it became to find a home that was truly her own until the age of 30. “I’m starting to build some stuff back up. Things that bring me happiness and joy. Some of the things I have don’t have the sentimental value of the stuff I lost. I will never get back that beautiful scarf that I got while I was in France, I will never get my high school diploma back and the gifts from friends who passed away.”

She hopes her story encourages the Asheville community to reflect on how people experiencing homelessness are treated, particularly based on appearance. “People treat you differently when they see you and think that you’re a homeless person.” Without housing, maintaining hygiene was often difficult and deeply embarrassing. At times, she worked hard to stay clean so people would allow her to sleep on their couch, often washing up in gas station bathrooms.

Five months into her new home, Tana has the stability she needs to work toward her goals. She’s sober, searching for employment, and hopes to return to college to complete her degree, with the long-term goal of becoming a cosmetologist. While challenges remain—such as gaps in her resume due to years of homelessness—Tana remains determined. She is supported by several meaningful relationships, including her Case Manager, Amanda.

Despite the many challenges she has faced, Tana finds motivation from the glimpses of joy in her life. She remembers visiting France with her high school, driving across the country, and other meaningful moments that motivate her goals of rebuilding her life and traveling again.

Statistics on intergenerational domestic violence and homelessness: Research shows that poverty and domestic violence often have intergenerational effects on families and their well-being. Studies estimate that up to 40% of children raised in violent households are at an increased risk of experiencing long-term trauma and becoming victims of domestic violence in adulthood[1]. Additional research shows that 10.7% of children born into poverty will spend at least half of their lives living in poverty.[2] Together, these findings reinforce that intergenerational poverty and violence are not the result of a single crisis, but of systemic factors passed down across generations.


[1] J. Kaufman et al. “Do abused children become abusive parents?” The American Journal of Orthopsychiatry (1987)

[2] Monica Privette-Black. “Intergenerational Poverty in the United States.” Ballard Brief. May 2021. www.ballardbrief.org.

Tana and her Homeward Bound Case Manager, Amanda